Hi, I’m Shelley Eang!
I’m a Product Designer dedicated to creating inclusive, user-centered experiences that drive business success. Over the past 7 years, I’ve worked across industries including telecom, aerospace, and the nonprofit space — leading initiatives that improve both customer-facing platforms and internal tools.
My approach combines deep user empathy with strategic insight. I specialize in facilitating design thinking workshops, aligning stakeholders on product goals, and integrating accessibility best practices into every project.
Key Achievements:
Led the redesign of T-Mobile Usage, resulting in a 25% increase in visits
Spearheaded accessibility initiatives at T-Mobile, earning the Digital Accessibility Bronze Champion award in 2024
Mentored junior designers, fostering a culture of continuous learning and innovation
Let's Connect
I'm always open to discussing new opportunities, sharing insights, or simply connecting over a cup of coffee. Feel free to reach out via LinkedIn or email me.
Awards & Recognition
Digital Accessibility Bronze Champion | T-Mobile
2024
Rising Above the MIX Award | T-Mobile
2024
Digital Values in Action Exemplar Award | T-Mobile
2022
Certificate of Recognition | Boeing
2019
People’s Choice Runner up | HCDE
2017
Endorsements
What people say about working with me
Accessibility / Inclusive Design
“Shelley has been great about seeking accessibility feedback and collaborating with the ARC team. Shelley has not only learned how to use the annotation kit for accessibility on her designs, but also uses it with great skill showcasing her care for inclusive design and her desire to “never stop growing.”
Design Strategy / Problem Solving
“Shelley is a thoughtful designer with a strong passion for solving complex problems. I greatly appreciated working with her on several large scale 0-1 type products. I would recommend Shelley without hesitation and look forward to being able to work with her again in the future.”
“I assigned (Shelley) to backfill our most senior UX Designer, a woman with over three decades in applications development and design who had retired. Shelley stepped into these very big shoes on a large sales operations application suit and became indispensable within just a few weeks.”
Design Influence
“Sales & Marketing customers and IT teammates always expressed a wonderful experience with Shelley which resulted in UX evangelists in previously unlikely places. Any team would be lucky to have such a skilled UX Designer and leader as Shelley.”